Slice Rewards – Terms and Conditions
Last modified: March 19, 2021
The Program is open to Slice users with an active and valid account who are enrolled in the Program, subject to compliance with the Terms and Conditions. To be enrolled in the Program, you must reside in the United States, be at least the age of majority in your state of residence, and maintain a Slice account in good standing. The methods of participating in the Program may change from time to time.
All participants in the Program are “Program Members.” You may only have one Program account (“Program Account”) and may not share memberships with anyone else or have multiple memberships. However, there may be more than one Program Member in a household. Program Accounts cannot be merged or transferred.
By participating in this Program, you are agreeing to these Program Terms. If you do not agree to these Program Terms, you may not participate in the Program. Program membership is not available at this time to corporations, charities, partnerships, enterprises, or anyone other than an individual, unless written approval is received in advance by Slice, in its sole discretion.
A Program Member can earn reward points (“Reward Points” or “Points”) by placing qualifying orders (each a “Qualifying Order”). A Qualifying Order is an order placed at a qualifying restaurant through the Slice service with a “Qualifying Subtotal” of $15 or more by a Program Member who is actively logged into a Program Account. Purchases will not earn a Point if: (a) made from a non-qualifying restaurant, (b) the Program Member is not actively logged in to a Program Account at the time the order is placed, (c) the purchase is not made using the Slice service, (d) the Qualifying Subtotal is not $15 or more, or (e) the Program Member is redeeming a Pizza Credit (defined below) as part of that purchase. A “Qualifying Subtotal” is the amount to be charged for the selected products before fees, taxes, promotions, discounts, or credits. For each Qualifying Order, the Program Member earns one Point. A Program Member may not earn more than one Point on a single Qualifying Order unless other terms apply. Additional terms and opportunities to earn Points may apply.
Points are earned at the time a Qualifying Order transaction is processed by Slice against your payment method for the transaction. There may be some delay between a Qualifying Order and the issuance of a Point to your Program Account.
As described below, a Program Member may not earn additional Points if the Program Member has an unredeemed Pizza Credit.
A Point may be revoked if an order, for which a Point was earned, is refunded or cancelled (in whole or in part). Points may be revoked where Slice believes in its discretion that Points were earned through or in connection with any fraud, abuse of the platform, or violation of Slice’s Terms of Service.
Once a Program Member earns a total of 8 Points, those 8 Points are automatically redeemed for a credit for one large cheese pizza (a “Pizza Credit”). The Program Member can redeem the Pizza Credit through the Slice service at a qualifying restaurant. To redeem a Pizza Credit, the Program Member must use the Slice mobile application, be actively logged into a Program Account, add the Rewards cheese pizza menu item to the cart, and designate that they want to redeem the Pizza Credit.
The Pizza Credit will discount the cost of one large cheese pizza along with taxes attributable to the large cheese pizza, so the value of a Pizza Credit varies depending on the restaurant where it is used. The Program Member will be charged for any applicable support local fees and delivery fees as well as any additional toppings added to the large cheese pizza or other items added to the order along with the tax on those additional toppings and items. You cannot redeem a Pizza Credit and add a discount code to the same order.
If a qualifying restaurant imposes a subtotal minimum, the price of the large cheese pizza (prior to the discount) redeemed using the Pizza Credit will apply towards that minimum. In other words, when you redeem a Pizza Credit through the Slice service at a qualifying restaurant, you will not need to hit or exceed the stated subtotal minimum for that restaurant.
IF YOU HAVE AN UNREDEEMED PIZZA CREDIT, YOU WILL NOT EARN ADDITIONAL POINTS OR PIZZA CREDITS UNTIL YOU HAVE REDEEMED YOUR PIZZA CREDIT. IN OTHER WORDS, IF YOU HAVE A PIZZA CREDIT AND PLACE AN ORDER WITHOUT REDEEMING THAT PIZZA CREDIT, YOU WILL NOT EARN A POINT FROM THE TRANSACTION.
You will not earn a Point on any purchase that includes the redemption of a Pizza Credit.
Program Members can view their current Point and Pizza Credit balances in the Rewards section of the Slice mobile application. Program Members can also view their Point and Pizza Credit balances on the account page and beside their username when logged in on Slicelife.com. If you think your Points or Pizza Credit balance is incorrect, you must report your issue before your Points or Pizza Credit expires by emailing [email protected] or SMS messaging 234-575-4237. If Slice agrees that a correction is needed, it may take up to four weeks. Failure to supply necessary documentation may result in an inability to award Points or Pizza Credits. For verification, you should retain all receipts and documentation until your Points and Pizza Credit are credited to your Program Account.
Points and Pizza Credits have no cash value and may not be redeemed for cash. Points and Pizza Credits are non-transferrable.
All of your Points expire if you have not placed a Qualifying Order within 6 months of your prior Qualifying Order. For example, if your most recent Qualifying Order was February 1st, you must place another Qualifying Order by no later than July 31st to avoid the expiration of your existing Points.
Pizza Credits expire on a rolling basis 365 days after issuance. For example, if you earn a Pizza Credit on February 1st, that Pizza Credit will expire if you have not redeemed it by January 31st the following year.
Participation in the Program is a privilege granted to Program Members, and as such can be suspended, revoked, or terminated at any time by us for any reason. If your Program membership is terminated, all Points and Pizza Credits associated with your Program membership will be forfeited immediately upon termination. If your Program membership is terminated due to fraudulent activity or noncompliance with these Program Terms, in addition to forfeiting all Points and Pizza Credits associated with your Program membership immediately, you cannot participate in or rejoin the Program.
We reserve the right, in our sole discretion, for any reason, to change or terminate the Program, or any part, rules, or features thereof, at any time without notice, without liability, and without further obligations to Program Members, including but not limited to modifications which: a) result in the suspension or cancel any Program Member’s account (and/or seize any Points or Pizza Credits associated with such account) if that Program Member has violated these Program Terms, in Slice’s sole discretion; or b) change, modify, delete (in whole or in part), supplement and/or cancel any Program Terms, regulations, benefits, or policies in connection with the Program, including but not limited to Point and Pizza Credit balances, redemption requirements, eligibility qualifications, conditions of participation, rules for earning, redeeming, retaining or forfeiting Points and Pizza Credits, rules for the use of Points and Pizza Credits, awards or benefits in connection with the Program, Point and Pizza Credit expiration rules, etc. No Points or Pizza Credits will be earned or redeemed after the effective date of termination. Any and all changes and/or amendments to the Program and these Program Terms will become binding upon all members immediately. Please review these Program Terms periodically to ensure you are aware of any changes and are familiar with the most current version.
Slice’s rights and obligations under the Program may be assigned or transferred by Slice to any other related or unrelated entity at any time, and performances shall be the responsibility of that entity.
All interpretations of these Program Terms will be at Slice’s sole discretion and Slice’s decisions will be final.
Slice is a technology company that allows users to arrange for delivery services, it is not a provider of delivery services. As such, all benefits and rewards offered under the Program are offered on an “as available” basis, contingent upon third-parties’ availability to provide the items, delivery services, and other contingencies which may impact availability of some benefits at certain times and places. The benefits and rewards are provided in connection with use of the Slice service and platform. Program Members acquire no vested right or entitlement to the continued availability of any particular benefit or reward.
The Program and/or any of its features may be unavailable, inaccurate or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions or errors of the Program or its features. Slice is not responsible for unauthorized use of Points or Pizza Credits. If your Program Account is closed, you will lose all Points and Pizza Credits. Slice may from time to time request information from you to verify your identity, rights to the Points or Pizza Credits, or ownership of an account before it will allow use of your Points or Pizza Credits. Slice may delay your access to the Points or Pizza Credits until you comply with this information request. The Program and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We, our information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Program, the information, materials, content, availability, and products. All benefits and rewards made available under the Program, if any, are provided by Slice and do not modify the contractual relationships among or between Program Members, the individuals and entities that use Slice’s technology to offer goods or services, and Slice except as expressly set forth herein. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO POINTS OR PIZZA CREDITS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
If you have questions or comments regarding the Program you may contact us by emailing [email protected] or SMS messaging 234-575-4237.